Clear expectations. Better decisions.

Using the current service

BidStay provides software for company-managed stay campaigns and bids. The homepage is a demonstration using illustrative inventory and simulated activity. Real campaigns are managed by the property team named on the campaign. BidStay’s current bid form is not a payment checkout or an automatic reservation system.

Bids, deadlines and availability

Use accurate contact information and submit a total amount for the dates shown. Bids must meet the campaign’s minimum and exceed the current highest bid where required. The first valid bid starts the configured bidding period, subject to its latest closing date.

A bid does not reserve a property. You can be outbid and a direct booking may take the dates. The highest final bid is subject to the property team’s review, availability and separate booking confirmation; it does not itself form a confirmed accommodation booking.

Prices and direct bookings

Current campaigns use THB whole-stay amounts with a nightly equivalent. Direct asking prices are estimates until confirmed by the provider. Check inclusions, taxes, fees, deposits, guest limits and house rules with the property team. The current Buy Now panel is information, not an integrated checkout.

Payments and cancellation

No payment or card hold is taken by the current bid form or homepage demo. Agreeing to share contact details does not authorize payment. Any future payment collection will require separate amount, timing and booking-policy disclosures and your explicit agreement.

Each confirmed booking may have its own cancellation policy, including non-refundable promotional terms. The provider must present those terms before payment. Bid submission alone does not trigger a cancellation fee or a non-refundable payment.

Company responsibilities

Use only property access you are authorized to grant. Keep connection credentials private, select accurate dates and campaign terms, and check availability before confirming a stay. Do not upload personal information that you have no right to share.

Fair use and security

Do not submit fraudulent bids, impersonate someone, access another company’s records, automate abusive submissions or interfere with the service. Access may be restricted to protect users and investigate misuse.

Service availability and assistance

Features may be unavailable during setup, maintenance or a service failure. Do not rely on a bid as proof of a booking. Contact the property team about accommodation issues and use our support routes for account or software questions. Nothing in these terms removes rights that cannot be excluded under applicable law.

Related notices

Read our privacy notice and cookies notice. Provider booking terms are supplied separately for a confirmed stay. Operator details and these current-service terms will be updated as launch preparation progresses.